Last updated: July 28, 2026

Aurone (“Aurone,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.aurone1.com, create an account, contact us, subscribe to communications, or purchase products (collectively, the “Services”). Aurone is the controller of personal information processed for the purposes described in this Policy.

1. Personal Information We Collect

Information you provide

  • Identity and contact information: name, email address, telephone number, billing address, shipping address, and account credentials.
  • Order and transaction information: products viewed or purchased, cart contents, order history, delivery preferences, transaction status, and payment method. Payment card or account details are generally submitted directly to the payment provider shown at checkout; we receive transaction confirmations and limited payment details rather than full card numbers.
  • Communications: messages sent through contact forms, live chat, email, reviews, comments, customer-service requests, returns, and warranty inquiries.
  • Preferences: language, currency, marketing choices, wish lists, and other account or shopping preferences.

Information collected automatically

When you use the Services, we and our service providers may collect IP address, approximate location, browser and device information, operating system, cookie and similar identifiers, referring pages, pages viewed, searches, clicks, session activity, cart activity, traffic source, and security or diagnostic information.

Information from other sources

We may receive information from payment processors, delivery and order-tracking providers, analytics and advertising partners, customer-support providers, fraud-prevention services, and social or marketing platforms, consistent with your settings and applicable law.

2. How We Use Personal Information

We use personal information to:

  • provide, maintain, personalize, and improve the Services;
  • process payments, fulfill orders, arrange delivery, provide tracking, and handle returns or refunds;
  • create and manage accounts, wish lists, shopping carts, and customer preferences;
  • respond to questions, provide customer service, and operate live-chat and contact-form features;
  • send transactional messages about accounts, purchases, shipping, security, and policy changes;
  • send marketing communications where permitted, and honor unsubscribe or opt-out requests;
  • measure performance, understand traffic and shopping behavior, and improve products and campaigns;
  • detect, investigate, and prevent fraud, abuse, security incidents, and illegal activity;
  • comply with law, enforce our terms, establish or defend legal claims, and protect people, property, and rights.

3. Legal Bases for Processing

Where the European Economic Area, United Kingdom, Swiss, or similar privacy laws apply, we rely on one or more of the following legal bases: performance of a contract (including processing and delivering an order); compliance with legal obligations; our legitimate interests in operating, securing, improving, and marketing the Services; and consent, where required. You may withdraw consent at any time without affecting processing already carried out.

4. Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies. These may be:

  • Strictly necessary: needed for security, sessions, carts, checkout, account access, currency selection, and core site functions.
  • Functional: used to remember preferences, language, currency, and customer-service settings.
  • Analytics: used to understand visits, traffic sources, site performance, and how customers use the Services.
  • Advertising: used, where enabled and permitted, to measure campaigns, build audiences, or show more relevant advertising.

You can control cookies through your browser and any consent controls we make available. Blocking some cookies may prevent carts, checkout, account access, or other features from working correctly. Browser controls do not necessarily affect technologies that are not cookie-based.

5. How We Disclose Personal Information

We may disclose personal information to:

  • Commerce and technology providers that host or support the website and store, including WordPress and WooCommerce-related services.
  • Payment providers displayed at checkout, which process payment details under their own privacy notices.
  • Fulfillment, shipping, and tracking providers that need order, contact, and delivery information to deliver and track purchases, including ParcelWILL where enabled.
  • Analytics and advertising providers such as Google services and advertising platforms connected through PixelYourSite, where configured and permitted.
  • Marketing providers such as MailPoet or Mailchimp, when you subscribe or when marketing is otherwise legally permitted.
  • Customer-support, translation, security, and fraud-prevention providers such as Tawk.to, GTranslate, and IP-based security services, where enabled.
  • Professional advisers, authorities, and other parties when reasonably necessary to comply with law, protect rights or safety, investigate wrongdoing, or establish or defend legal claims.
  • Parties to a business transaction in connection with a merger, financing, reorganization, sale of assets, or similar transaction, subject to appropriate safeguards.

Service providers are permitted to process information only for the services they provide to us, subject to their contracts and applicable law. Third-party services may also process information as independent controllers under their own privacy policies.

6. International Data Transfers

Aurone and its service providers may process personal information in countries other than the country where you live. These countries may have different data-protection laws. Where required, we use recognized safeguards for international transfers, such as adequacy decisions, standard contractual clauses, or another lawful transfer mechanism.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy. Retention depends on the type of information, our relationship with you, legal and accounting requirements, dispute-resolution needs, fraud and security risks, and whether continued retention is necessary to protect our rights. Order and transaction records may be retained for tax, accounting, warranty, chargeback, and legal purposes even after an account is closed. When information is no longer required, we delete, anonymize, or securely isolate it as appropriate.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage system is completely secure, so we cannot guarantee absolute security. You are responsible for keeping account credentials confidential and for notifying us if you suspect unauthorized access.

9. Your Choices and Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a portable copy of personal information; restrict or object to certain processing; withdraw consent; opt out of direct marketing; and appeal a decision concerning a privacy request. You may unsubscribe from marketing emails using the link in the message. These rights may be limited by law, including where information must be retained for legal, tax, security, or contractual reasons.

To exercise a privacy right, use our Contact Us page and write “Privacy Request” in your message. We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law. We will not discriminate against you for exercising an applicable privacy right.

10. Additional Notice for U.S. Residents

Depending on applicable state law, the categories of personal information we may have collected in the preceding 12 months include identifiers and contact details; customer records; commercial and transaction information; internet or electronic activity; approximate geolocation; communications; and inferences about preferences. The sources, business purposes, and categories of recipients are described above.

We do not sell personal information for money. Some disclosures involving advertising or analytics cookies may be considered a “sale,” “sharing,” or use for targeted advertising under certain U.S. state laws. Where applicable, you may request to opt out by contacting us through the Contact Us page with the subject “Do Not Sell or Share My Personal Information.” We do not knowingly sell or share the personal information of consumers under 16.

11. European and Similar Privacy Rights

If EEA, UK, or Swiss law applies, you may also lodge a complaint with the data-protection authority where you live, work, or believe a violation occurred. We encourage you to contact us first so that we can try to resolve your concern.

12. Children’s Privacy

The Services are not directed to children under 13, or under the higher minimum age required by local law. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information, please contact us so we can investigate and take appropriate action.

13. Third-Party Links and Services

The Services may link to websites, applications, payment services, or social platforms operated by others. Their privacy practices are governed by their own notices, and we are not responsible for their practices.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. We will post the revised version here and update the “Last updated” date. Where required, we will provide additional notice or obtain consent.

15. Contact Us

For questions, concerns, or privacy requests, contact Aurone through our Contact Us page.